There are plenty of ‘off-the-shelf’ commercial insurance products available, however, there comes a time when a business needs a personal approach to arranging business cover specifically tailored to their exact needs. This is where commercial insurance brokers can dovetail the very best products, for the very best price.
However, not all brokerages are the same.
Business Connect caught up with Steve Marrs, Client Director at Konsileo – an independent commercial insurance broker that offers a fresh approach to arranging commercial cover. Steve covers the Northwest region and works within Konsileo’s local hub specialising in a wide range of sectors. These include, construction and property, fleet and courier, hospitality and leisure, manufacturing, media and creative, motor trade, professional and financial, public, not-for-profit, education, retail, science and technology, and transport, storage and distribution insurance.
With regards the presence of the local hub, it is the No.1 community hub within Konsileo presently. This community is made up of other Client Directors located in the same region who are able to provide essential and technical support to each other, which in turn enables you to enjoy a service that is second to none. Steve commented: “My role as Client Director revolves around the broking and management of Business Insurance policies and portfolios, predominantly property, liability, financial lines, motor, and marine insurance.
“My previous experience has provided me with a comprehensive understanding of commercial underwriting principles, as well as the ability to accurately assess and advise on risks within your business.
“In addition, I have a wide cross-class of expertise of insurance products, a good understanding of contracting law and good technical knowledge of general insurance, aided by my CII qualification.”
Why is Konsileo unique?
“Your business is unique. So are we. This is why I take the time to really get to know you and the intricacies of your business to provide the most appropriate insurance programme.
“I pay attention to the smallest of details, including what your endorsements mean in your policy, to provide a positive experience from start to finish. It doesn’t end there though. All businesses grow and evolve, and the unique selling point that Konsileo can deliver stems from the structure of our business. Geographically, we have Client Directors located all over the UK and Ireland, which enable us to work as a collaborative network, visiting clients regularly, to understand exactly how their businesses work on a personal and local level.
“We are collaborators, partners – engaging and asking questions all the time in order to bring together the most suitable cover based on the specific individual needs of a business. This is why we are a large team allocated specific regions across the UK. We need to engage personally to offer the very best cover at the very best price. In this respect Konsileo are absolutely disruptors in our sector.
“This industry is also sometimes seen as somewhat speculative. It’s incredibly important to us to follow our promise – to Protect Your Business. Properly.”
How much contact do you have with your clients?
“As a broker, I make it my duty to stay in touch with my clients throughout the year. As businesses grow and develop, a lot can change, be it additional risks to consider, to maintaining adequate sums insured and indemnity limits. Therefore, it is vital to maintain a good working relationship, with regular touch-points throughout the lifecycle of your policies. This ensures that we can keep your policy effective and ensure it reacts as it is supposed to, should a claim occur.
“If your broker isn’t aware of changes that could affect your policy, this could result in a claim not being paid. Therefore, I make sure to keep in touch and stay relevant with my clients and provide a positive experience throughout.”
Commercial Insurance – Done Properly