Customer Service Champions

Late November brought two great speakers to K-Club’s regular Salford networking event – Steve Byrne, CEO at Travel Counsellors, and Chris Brindley MBE, Former MD of Metro Bank and Natwest. Steve was first to speak, and his talk highlighted the positive impact of building caring and trusting relationships with customers – and how this affects […]

Winning business opportunities

The end of September brought two great speakers to K-Club’s regular Salford networking event – Ben Peppi, head of sport services at JMW and leading Paralympian Cyclist Neil Fachie MBE. So, after the usual excellent breakfast courtesy of hosts AJ Bell Stadium, Ben Peppi took to the mike. Ben talked with passion for the sports […]