Office space and working habits have taken a massive jump over the last decade. Driven by advances in tech, shifting work preferences, and evolving business models – not to mention a pandemic – these changes have included the establishment of new, flexible office solutions. Business Connect met with Tom Kirk, Area Director for Landmark Space, offering serviced office locations across the UK, to find out more about the sector:
Tom – please tell us more about Landmark Space’s journey over the past 20 years?
“Landmark Space was established in February 2000 offering serviced office solutions in central London, and have kept a very strong finger on the pulse of requirements for modern office solutions ever since.
“We were always very quick as a business to listen, and from that need to deliver exactly what our clients required, our ideals and business model driven by customer service has resulted in us moving outwards from central London to London’s West End in 2013. From there our growth has been on a National footing, offering 41 properties in prominent City locations across 7 different UK cities. We have a team of 150 people supporting more than 11,500 clients every day.
“In January 2018 we merged with office space provider i2 Office, and to this day we are specialist providers of private and virtual offices, meeting rooms, shared and Coworking Space, serving clients ranging from individual consultants to businesses with over 100 staff.”
What are the current priorities you are finding for businesses looking for office solutions?
“In recent times there has been a significant increase in the demand for flexible office space and contracts. With more and more companies embracing the idea of flexible work models that prioritise employee wellbeing and also cater to their financial needs, there’s a growing need for office spaces that promote productivity, creativity, and teamwork while reflecting the employer’s brand.”
Do you collect your client’s feedback and how is that measured?
“With over 20 years of experience, we’ve built a reputation for providing seamless service and amenities that make our clients’ lives easier. This is strongly driven by collecting feedback and integrating those results in our ongoing service offering. Our 2023 Net Promoter Score (NPS) survey results show an impressive score of +59 which in itself is a testament to our commitment to customer satisfaction.”
Tell us more about your Manchester properties?
“We offer a range of workspace solutions in Manchester’s Spinningfields and Chancery Place areas. Our custom-designed private offices, Coworking Spaces, virtual offices, hire-on-demand meeting rooms, and fully furnished suites cater to businesses of all types and sizes.
“Our Coworking Space zones in both locations are perfect for creative and collaborative work and include a communal table, booths, desks with task chairs, a sofa corner for relaxing, and two telephone booths for private conversations. Many one-person enterprises, such as freelance editors, translators, and accountants, appreciate the professional space and less isolating environment compared to working from home.
“What’s more, our locations are strategically chosen to provide easy access to transportation, dining, shopping, and other amenities. The Spinningfields location, for instance, is situated in Manchester’s financial centre, while our Chancery Place location captures Manchester’s historical and contemporary fusion and offers stunning panoramic city views.
“If you’re looking for a flexible workspace solution in a dynamic, well-connected location, visit landmarkspace.co.uk to learn more about our range of properties and flexible service offering.”
• Meeting Rooms
• Day Offices
• Private Floor
• Private Office
• Coworking Spaces
• Virtual Offices
Find out more about the facilities and services available at Landmark’s Manchester locations, including TuesYay! – FREE workspace days on Tuesdays:
Landmark Space – Manchester City Centre
Landmark Space – Manchester Spinningfields