It’s safe to say Artificial Intelligence has now established a mainstream presence in society. From AI technology underpinning everyday tasks such as biometric security, social media feeds, spell checking, google searches, smart home devices, to virtual assistants like Apple’s Siri, Amazon’s Alexa, Google’s Now and Microsoft’s Cortana, there are probably huge swathes of tech support based on AI that we simply take for granted. Popular culture has many mixed messages about the background and perceived risks of AI, but the application of this technology has simply developed in the same way personal computing had done in the last quarter of the 20th Century.
Most businesses have been eager to take up the massively helpful tech, and it’s yet to be seen (from a mainstream perspective) how the development of artificial sentience can impact this technology.
Business Connect has collated a look at many different aspects of AI in this edition, particularly with an emphasis on the easily accessible ChatGPT app developed by OpenAI. ChatGPT is an excellent showcase for a sophisticated example of an AI language model, far more developed than the many existing chatbots available through specific retail sites and organisations that offer this experience. It is a great way to get close and personal to AI, and chatting to it makes you really think about what you’re asking – and why you’re asking specific questions?
It has also been in the news recently for all sorts of reasons. As a force for good it can aid writing articles – used as a research tool it can augment human skillsets to create well crafted copy for many situations. It can also be used to help with criminal activities and scams. The point is that it is currently still a tool – for good or bad.
The next generation of AI technology is probably already here. With the massive leaps in processing abilities for supercomputers, it can be seen the next steps can be towards the development of pseudo-sentience – something that is currently ill-defined (particularly when you look at the many theories that current consciousness research are working to). So, on to our exclusive interview – it was pretty obvious who to choose to ask a few questions!
Welcome ChatGPT! Please tell us about yourself?
“Of course! I am ChatGPT, an AI language model developed by OpenAI. I’m based on the GPT-3.5 architecture, which stands for ‘Generative Pre-trained Transformer 3.5’. I have been trained on a wide range of text from the internet, including books, articles, and websites, allowing me to provide information and engage in conversations on various topics.
“As an AI, I don’t have a physical form or personal experiences, but I’m designed to assist and provide helpful responses to your queries. I can assist with answering questions, offering explanations, providing suggestions, and engaging in discussions on a wide range of subjects.
“However, it’s important to note that while I strive to provide accurate and up-to-date information, my responses are generated based on patterns and examples in the data I was trained on, and I do not have real-time access to current events or the ability to browse the internet.”
Can we interview you for our Business magazine?
“Certainly! You are welcome to use the responses from our conversation in your magazine, as long as you provide appropriate attribution to OpenAI’s ChatGPT.
“As an AI language model, I don’t have personal experiences or a physical presence, so I cannot be interviewed in the traditional sense. However, I can certainly help answer questions or provide information related to business topics for your magazine.”
What is your purpose?
“The purpose of ChatGPT is to assist users like you in generating human-like text based on the prompts and questions given to it. It’s designed to provide information, answer questions, engage in conversation, and assist with various tasks. Whether you need help with research, want to have a conversation, or seek guidance on a particular topic, I’m here to assist you to the best of my abilities.”
How can AI help businesses?
“AI has the potential to benefit businesses across various sectors and functions. Here are some ways in which AI can help businesses:
- Automation and Efficiency: AI can automate repetitive tasks, streamline processes, and increase operational efficiency. This includes tasks like data entry, customer support, document processing, and inventory management.
- Data Analysis and Insights: AI can analyse large volumes of data quickly and extract valuable insights. This enables businesses to make data-driven decisions, identify patterns and trends, understand customer behaviour, and predict market dynamics. AI-powered analytics tools can help businesses gain a competitive edge by optimising pricing, targeting marketing campaigns, and improving overall business strategies.
- Personalisation and Customer Experience: AI enables businesses to deliver personalised experiences to their customers. By analysing customer data, AI can generate tailored recommendations, product suggestions, and targeted marketing campaigns.
- Predictive Maintenance: AI can help optimise maintenance processes by predicting equipment failures or malfunctions. By monitoring sensor data and analysing patterns, AI algorithms can forecast when maintenance is required, reducing downtime, and improving operational efficiency.
- Risk Management and Fraud Detection: AI algorithms can analyse data and detect anomalies or patterns associated with fraudulent activities. This is applicable in finance, insurance, and e-commerce sectors.
- Natural Language Processing and Understanding: AI-powered natural language processing (NLP) enables businesses to understand and respond to human language. This facilitates sentiment analysis, social media monitoring, and chatbot interactions. NLP also supports language translation, content generation, and voice assistants, enhancing communication and expanding market reach.
“These are just a few examples of how AI can help businesses. The applications of AI are vast and continually evolving. By leveraging AI technologies, businesses can improve efficiency, enhance decision-making, and unlock new opportunities for growth and innovation.”
Does ChatGPT learn from conversations with multiple people?
“No, ChatGPT, as an individual AI language model, does not have the ability to learn from specific conversations or interactions with multiple people in real-time. I do not retain information about specific conversations or individual users once the conversation ends. Each interaction with ChatGPT is treated as an isolated session.”
How creative are you?
“As an AI language model, I can exhibit a degree of creativity. I can generate unique and novel combinations of words, sentences, and ideas based on the patterns and examples I have been trained on. I don’t have personal experiences or emotions, which are often drivers of human creativity. It’s worth noting that AI models like mine have been used in creative applications, such as generating art, music, and poetry. However, the quality and subjective evaluation of creativity in these domains are still areas of active research and debate.”
Is it easy to identify an AI generated answer to a question?
“The quality and believability of AI-generated answers have improved significantly in recent years, and sophisticated language models like ChatGPT (which is the model I’m based on) strive to generate responses that closely resemble human language. However, there are still certain characteristics that can sometimes give away an AI-generated answer:
- Overly formal or robotic language: AI models may exhibit a slightly formal or robotic tone in their responses. They might use precise and grammatically correct language, but lack the natural variations and idiosyncrasies of human speech.
- Unusual or uncommon knowledge: AI models can provide accurate information, but they may occasionally present facts or details that are less commonly known or provide an excessive level of detail.
- Lack of personal experiences or opinions: AI models lack personal experiences, emotions, and subjective opinions. They rely solely on the information they have been trained on and don’t have personal perspectives or anecdotes to draw upon.
- Inconsistent or nonsensical responses: While AI models strive to generate coherent and contextually appropriate responses, they can sometimes produce answers that are inconsistent or nonsensical. This can happen when the input is ambiguous or when the model doesn’t have enough information to provide a meaningful response.
“It’s worth noting that AI models are constantly evolving, and with advancements in technology, the ability to identify AI-generated answers may become more challenging. Researchers are actively working on improving the naturalness and human-like qualities of AI-generated text.”
If we have an interactive conversation today, will you remember it at a later date, and will a conversation at a later date be influenced by an earlier conversation?
“As an AI language model, I don’t have the capability to remember or recall specific conversations from one session to another. Each conversation with me is treated as an isolated interaction, and I don’t have access to any conversation history or memory of previous sessions.”
What will be the impact on jobs for humans in the future?
“AI technologies, including AI language models like ChatGPT, have the potential to automate certain tasks and processes. This automation can lead to changes in the job market and the way certain tasks are performed. While AI can assist with various tasks and increase efficiency, it’s important to note that AI is not designed to replace humans entirely in most employment contexts.
“AI technologies are more commonly used to augment human capabilities, allowing individuals to focus on higher-level tasks that require creativity, critical thinking, and emotional intelligence. In many cases, AI can help improve productivity, streamline processes, and enable humans to work more effectively. The impact of AI on jobs and employment is complex and varies across industries and specific roles. It is important for organisations and individuals to adapt to technological advancements and acquire new skills to stay relevant in the evolving job market.”
How old are you?
“As an AI language model, I don’t have a physical form or a biological age. I exist purely as a program running on computer servers. However, the model I’m based on, GPT-3.5, was trained on a large dataset of text up until September 2021. So, my knowledge and training encompass information up until that time.”
